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xSellco Helpdesk

xSellco Helpdesk Modul

Entwickelt von PrestaShop Partners
  • Offizieller
    Partner
  • +1,000
    Downloads!
  • PrestaShop
    1.5 - 1.7.4.4

Kurzbeschreibung

xSellco is the leading e-commerce help desk, tailored specifically for online retailers. Centralize customer queries and order details from your Prestashop and other sales channels like Amazon, eBay and more in one simple dashboard.  
 

Vorteile und Modulbeschreibung

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Produktivität Erleichtert die Verwaltung Ihres Kundendienstes

  • Save time and costs on customer support
  • Send fast, personal responses
  • Expand to new international markets with built-in auto-translate
  • Answer queries in real time with live chat
  • Unlimited users
  • Live connections to 60+ e-commerce channels
  • Collaborative team dashboard
  • No overlapping query responses
  • Measure team performance to ensure you meet your customers' expectations
  • Track key metrics like response times and message volume for different query types so you can focus on areas that need improvement

Funktionsbeschreibung

  • Consolidate customer queries from all your sales channels in one shared dashboard
  • All orders, shipping and customer details displayed within each message
  • Time-saving features such as templates, dynamic tags, and autoresponder
  • Automatic language translationPrioritize messages by time left to respond
  • Automate workflows with specific rules
  • Insightful reporting helps you analyze your customer support metrics
  • View ticket volume by store, language, query type and more
  • Integrations with all major e-commerce platforms, including Amazon, eBay, and PrestaShop
  • Connect to e‑commerce management platforms such as Channel Advisor, Linnworks, BrightPearl and Skubana

Was Ihre Kunden schätzen werden

  • Fast and personal responses
  • Enhanced customer experience
  • Live chat features
  • Global customers can communicate in their own language

Neue Funktionen von Version 2.0.2(09.05.2018)

  • Support for French and Italian

Über den Entwickler, PrestaShop Partners

PrestaShop Partners

Eine Frage?
Sie brauchen Hilfe?

Der Entwickler antwortet Ihnen auf
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Gratis

  • Kompatibilität v1.5 - v1.7.4.4

  • Version 2.0.2 (09.05.2018)

  • Ein Abonnement für einen externen Service ist erforderlich Ja

  • In PrestaShop enthalten Ja

  • Herunterladen 2184

  • Verfügbar in en fr it

Eine Frage? Kontaktieren Sie den Entwickler
Der Entwickler antwortet Ihnen auf

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