Connect your Prestashop platform with the CRM tool Salesforce in just a few clicks and set up a targeted and personalised communication with your clients.
What this module does for you
Improve customer relations
The advantages for you
By connecting your Prestashop e-shop to the CRM tool Salesforce, you will give another dimension to your project: your clients’ consumption patterns are classified. This allows you to:
- Save your time: clients’ data are automatically transferred from Prestashop to your CRM tool. No need to enter them manually.
- Reduce the typing errors: priority data are those entered by your client.
- Optimise your customer relation: Orders, calls, appointment, emails…: all information on your clients are gathered in one place this allows you to have an overall vision of your clients requirements and expectations.
Effective retargeting and customer loyalty management by communicating with assistance tickets via Prestashop.
Compatible with Salesforce Professional version + API option, Enterprise and Unlimited.
Clients’ data synchronisation between the Prestashop e-platform and the CRM solution Salesforce
Creation of opportunities in Salesforce for each order in Prestashop. Invoices and delivery orders will be attached to the Salesforce opportunity
Sending of targeted newsletters regarding some criteria you have defined (type of purchases, orders frequency)
What your customers will like
The advantages for your clients
Your clients receive newsletters and offers that are relevant to their requirements and expectations. The can therefore purchase or subscribe to services that really suit them.
Because the can contact you through their Prestashop account and check your answers to their requests from there, your client save time.
You can find the explanations to intall Shopforce in the chapter 4 of the User guide
Warning : You need an access to Salesforce.
Contact us if you need to send more data to Salesforce (client messages, product catalog...).
What's New in Version 2.0.0(11/09/2015)
Compatible Prestashop 1.6
Frequently purchased together:
This article - Shopforce v2.0 : Salesforce connector - $389.99