Connect your Prestashop platform with the CRM tool Salesforce in just a few clicks and set up a targeted and personalised communication with your clients.
The advantages for you
By connecting your Prestashop e-shop to the CRM tool Salesforce, you will give another dimension to your project: your clients’ consumption patterns are classified. This allows you to:
- Save your time: clients’ data are automatically transferred from Prestashop to your CRM tool. No need to enter them manually.
- Reduce the typing errors: priority data are those entered by your client.
- Optimise your customer relation: Orders, request for assistance, calls, appointment, emails…: all information on your clients are gathered in one place this allows you to have an overall vision of your clients requirements and expectations.
Effective retargeting and customer loyalty management by communicating with assistance tickets via Prestashop.
Compatible with Prestashop 1.4 and 1.5
Clients’ data synchronisation between the Prestashop e-platform and the CRM solution Salesforce
You can add a specific code without modifying the standard code
Compatible with PHP 5.2 and 5.3
Request for support management module in the Prestashop client's account, allowing clients to send tickets from Prestashop to Salesforce.
Creation of opportunities in Salesforce for each order in Prestashop. Invoices and delivery orders will be attached to the Salesforce opportunity
Sending of targeted newsletters regarding some criteria you have defined (type of purchases, orders frequency)
Prestashop shops’ statistics (turnover, number of visits, orders)
The advantages for your clients
Your clients receive newsletters and offers that are relevant to their requirements and expectations. The can therefore purchase or subscribe to services that really suit them.
Because the can contact you through their Prestashop account and check your answers to their requests from there, your client save time.
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